FAQ

Free Shipping on All Orders Over $100 within the USA!

Most frequent questions and answers

We accept a variety of payment methods to make your shopping experience as convenient and hassle-free as possible. Whether you prefer to use a credit card such as Visa, Mastercard, or American Express, or one of our digital payment options such as G Pay, Amazon Pay, Paypal, or Apple Pay, we’ve got you covered.

We offer a wide range of payment options that are accepted worldwide and supported by the biggest names in the market. Enjoy your shopping experience with total security and confidence!

What is the delivery time frame?

We offer different shipping options with varying delivery times depending on the destination and shipping method chosen.

For shipments to the United States, for example, with the option of economy shipping (from 5 to 8 working days), standard shipping (from 3 to 4 working days) and express shipping (from 1 to 3 working days).

For international shipments, delivery times can vary from 5 to 30 days, depending on the destination and the chosen shipping method.

However, it is important to note that these times are estimates and may vary depending on external factors such as weather conditions, local holidays and domestic issues.

How do I track my order?

Stay updated on the status of your shipment! We will send automatic notifications directly to your email, keeping you informed in real time

What is the return or exchange policy?

Explore our shipping and returns terms to find out how we can make your shopping experience even better! Click here to access our terms.

How do I get in touch with customer support?

Certainly! We have a dedicated customer support section at the bottom of our webpage that you can access at any time. Additionally, I’m happy to provide you with a direct link to our customer support page: [supoort].

Our customer support team is always available to assist you with any questions or concerns you may have, so please don’t hesitate to reach out to us if you need help.

Do you offer warranty for your products or services?

Yes, we offer warranty for our products and services! We take pride in providing our customers with high quality products and services and are confident that you will be satisfied with your purchase.

To learn more about our warranty policy, I invite you to visit our Terms of Use section on our website, where you will find detailed information about our warranty and return policies, as well as other important information. Please follow this link to access the section: Terms of Use.

Do you deliver nationwide or only in certain regions?

We offer free shipping and handling for orders within the United States. Small fees apply for remote locations.

We do ship to other countries, however, for international orders, shipping and handling fees are not included in the purchase price.

Please note that additional taxes and fees may also apply, depending on your country’s regulations. Before placing an international order, we recommend that you review your country’s import regulations and fees to ensure that you are aware of any additional costs that may apply

How do I reset my password?

To reset your password, please log in to your account and click on the “Forgot password” link when prompted for your password. We will then send you an email with instructions on how to reset your password.

How do I sign up for the newsletter?

I’m sorry, but we do not use newsletters as part of our clean browsing policy. We will only send account, order, and shipping information by email or phone when necessary. To keep up with promotions and general information, we recommend following our official social media accounts.

Do you have a physical store or do you only sell online?

No, we do not have a physical store. We only sell our products online, directly on our website, on Amazon and Etsy.

How to choose the right clothes for my body type?

We take pride in designing our clothing to flatter all body types, and our fabrics and patterns are chosen specifically for that purpose.

We firmly believe that everyone should feel confident and comfortable in their own skin and we encourage you to celebrate who you are!

When choosing your fabric, we offer a variety of options including polyester, cotton and blended materials. We also have eco-friendly products available. Choose the fabric that best fits your purpose and makes you feel happy and comfortable. Our patterns are also carefully selected to represent different styles and personalities, so choose the one that best represents who you are.

Please don’t hesitate to get in touch if you need further assistance.

FAQ

Most frequent questions and answers

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