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Last update: 08/06/2023
Eligibility you must be at least 18 years old and capable of forming a legally binding contract to accept these terms. If you are using our products and services on behalf of an organization, entity, or company, please make sure you have legal authorization and permission to represent them.
Accounts: If you create an account on the Site, you will be responsible for maintaining the confidentiality of your password and for all activities that occur in your account. You agree not to share your password with third parties and to notify us immediately about any unauthorized use of your account.
Account registration: To make purchases on our website, you need to create an account, which allows you to track your orders, view your purchase history, and take advantage of exclusive benefits.
You must fill in the information with your true details; we are committed to your safety and privacy, and your data will not be disclosed in any way.
We do not use email marketing and will not send unwanted promotional messages. You can cancel your registration at any time through the website itself. Remember that you are responsible for the activity in your account and must keep your password secure. If you notice any security breach or unauthorized use of your account, please contact us immediately at email@example.com
We kindly ask that you follow our Terms of Service and use the site respectfully. If there is any violation of the terms or inappropriate behavior, we may take action such as modifying, canceling or refusing access to the site.
Communication with Clients, Users and the General Public:
Objective: Establish rules and conditions for communication between the website and the general public, ensuring clarity and efficiency in communication.
Official channels and means of communication on social networks:
The ANNA website undertakes to keep its customers informed about news, promotions and updates through the following means of communication:
Whatsapp Business:+55 13 982255943
Customers, users and the general public can choose to follow the website’s social networks and blog to receive updated information.
The site is not responsible for problems arising from the non-following of social networks and blog by the customer.
The customer can contact the site through social networks and the blog to ask questions, make suggestions or report problems.
The site undertakes to send notifications by email or SMS to keep the customer informed about the status of their order, shipment of products, problems with the account, etc.
The customer must keep their contact details up to date to ensure notifications are delivered correctly.
The site is not responsible for problems arising from the failure of the customer to receive notifications due to outdated or incorrect contact information.
Customer may opt-out of receiving notifications at any time, but should be aware that doing so may affect their experience on the site.
Communications and promotions: We are always looking for ways to celebrate and thank our customers. Therefore, we have several initiatives and promotions on our website:
Active promotions: We run special promotions at times like Birthday Day, International Women’s Day, Mother’s Day, Valentine’s Day, Father’s Day, and Christmas. These actions may include discounts, giveaways, raffles, and more!
Acceptable Use: You agree to use the Site only for lawful purposes and in accordance with these Terms. You shall not use the Site in a manner that could damage, disable, overload, or impair the Site or interfere with the use and enjoyment of the Site by third parties.
Links to Other Sites: The Site may contain links to third-party websites. These links are provided solely for your convenience and do not imply endorsement or approval of these sites by us. We are not responsible for the content or privacy practices of third-party websites.
Limitation of Liability: In no event shall our website or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or any content available therein.
Indemnification: You agree to indemnify and hold harmless our ANNA website, its affiliates, directors, employees, and agents from any claim, liability, damage, loss, or expense, including reasonable attorney’s fees, arising from your use of the Site or violation of these Terms.
Modifications to the Terms: We reserve the right to modify these Terms at any time. If we make significant changes, we will post a notice on the Site. By continuing to use the Site after the publication of these changes, you agree to be bound by the revised Terms.
Applicable: Law These Terms shall be governed by and construed in accordance with the laws of Brazil, without regard to its conflicts of legal principles.